Fix: Installer User Interface Mode Not Supported

There seems to be a bug for software installers created with InstallAnywhere. Wherein the downloaded installer unpacked when the installer initializes it throws an error and installation never occurs. Sounds familiar? Just sharing this information since I got stuck googling for about an hour or two about it without finding a fix applicable to me.

Installer User Interface Mode Not Supported Unable to load and to prepare the installer in GUI mode.


1. From google results = that there is an invalid character like @#$%^&  etc in your Windows account name, remove the character from the User Accounts in the Control Panel and try running the installer again.

2. And for my fix. The above scenario is not applicable to me, I checked the path of installer in the PC and see if there is any invalid characters in the folders, turns out the folder it was saved under is labeled !Miscellaneous with exclamation point, so I simply renamed and issue is fixed.

17 thoughts on “Fix: Installer User Interface Mode Not Supported

  1. i think every thing is install in a program files and i dnt find any error in any folders name. And if it is not installing in some other place then i am not able to detect the path. Plzz help.. Also tell me the way to edit the user name.

  2. i have changed my name but i still see the old name but when i try to delete the useraccount it says do you want to delete (old account name) can someone plz help me?

  3. i fixed it!
    Control Panel > System >Advanced > Environment Variables dialogue box.
    in here you should change the temp and “tmp” locations
    they’re like %user….%/….
    change them to another location
    i changed them to e:\temp
    it’s fixed
    enjoy

  4. 1. Right click on applicaton installer file
    2. Click on Compaitablity tab
    3 . Click on Run application Compaitality
    4. wait and click on Test applicaton
    5 .it will work.

  5. I was trying to install on Windows Server 2012 with this issue in the way. My domain username has a dot (“.”) in it, and the TEMP variable is the default “C:\windows\temp”.

    I was able to finally run the installer without seeing the UI mode error by copying the CD contents to the local hard drive, then opening the Windows folder (in the copied CD contents), setting the compatibility to Windows 7 in the properties for the “mdss_install.exe” executable, and then executing it.

    After that, all went as designed.

    Dimarc67
    Frederick, MD

  6. I am getting this error only when I uninstall the program…installation is working fine
    what would be the problem… please give a solution thanks in advance

  7. Tahir Niaz Says:
    August 15th, 2013 at 12:52 am

    1. Right click on applicaton installer file
    2. Click on Compaitablity tab
    3 . Click on Run application Compaitality
    4. wait and click on Test applicaton
    5 .it will work.

    yea itest it and wrok nice . thx Tahir Niaz

  8. I am trying to install NX10 in windows 10 there is ERROR and to fixed
    I did this
    1. Right click on applicaton installer file
    2. Click on Compaitablity tab
    3 . Click on Run application Compaitality
    4. wait and click on Test applicaton
    5 .it will work.
    not work and I did also this
    Just run the installer in e.g. Windows 7 compatibility mode…
    and also didnot work

  9. I am trying to install NX10 in windows 10 there is ERROR UI mode and to fixed
    I did this
    1. Right click on applicaton installer file
    2. Click on Compaitablity tab
    3 . Click on Run application Compaitality
    4. wait and click on Test applicaton
    5 .it will work.
    not work and I did also this
    Just run the installer in e.g. Windows 7 compatibility mode…
    and also didnot work

  10. Hello all,
    i’m trying to install ADS in windows 10 and i got this probleme: installer UI mode not supported
    The installer cannot run in this mode, to specify the interface mode, use the i-commnd line option followed by the UI mode identifier , the valid ones are : GUI, console and silent.
    I need your help.

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